This Privacy Policy (hereinafter referred to as the ‘Policy’) is addressed to Users of the website available at www.family-decor.pl (hereinafter referred to as the ‘Online Store’) and defines the type, scope, methods of use and security of personal data. The Policy is for informational purposes only. All terms used in the Policy and written with a capital letter have the same meaning as assigned to them in the Online Shop Terms and Conditions, unless otherwise specified in this Policy.
The administrator of personal data obtained from Users and Customers using the Online Store is the Seller, i.e. PORCELANA-SKLEP ER S.C. EWA JANKOWSKA, ZYTA JANKOWSKA ul. Dereszowa 2, 65-544 Zielona Góra NIP 9291012980 REGON 970415709, in accordance with the entry in the Central Register and Information on Economic Activity of the Republic of Poland supervised by the Ministry of Entrepreneurship and Technology, NIP 9291012980 REGON 970415709 (hereinafter also referred to as the ‘Personal Data Administrator’).
When using the Online Shop by placing an Order without registering an Ordering Party Account, and/or registering an Ordering Party Account, and/or subscribing to commercial information sent by e-mail (newsletter), and/or posting an opinion about the Goods, and/or contacting the Personal Data Administrator (by email, telephone or via the chat available in the Online Store), the User of the Online Store provides the Administrator with their personal data, such as name, surname, email address, telephone number, business address, tax identification number.
Cele i czynności przetwarzania danych osobowych:
Placing an Order without registering an Ordering Party Account – providing data is voluntary, but necessary for the performance of the Sales Agreement and delivery of the Order. The data provided when placing an Order is used for the purpose of performing the Sales Agreement concluded with the User, and the legal basis for its processing is Article 6(1)(b) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) (hereinafter referred to as the ‘GDPR’). The data will be processed by the Personal Data Controller for the period necessary to perform the Sales Agreement, however, the Personal Data Controller will continue to store the User’s data in order to defend against possible claims related to possible withdrawal from the Sales Agreement, to consider complaints, for tax settlement purposes, which constitutes a legitimate interest of the Personal Data Controller referred to in Article 6(1)(f) of the GDPR. The User may rectify their data at any time. The User also has the right to transfer data referred to in Article 20 of the GDPR;
Ordering Party Account Registration – In order to avoid providing personal data during subsequent purchases, the User may register an Ordering Party Account. Providing data is voluntary, but necessary for the registration of an Ordering Party Account. The data provided during registration is used to maintain the Ordering Party Account and to perform the Sales Agreements concluded by the Ordering Party, and the legal basis for its processing is the consent given by the User during the registration of the Ordering Party Account (in accordance with Article 6(1)(a) of the GDPR). The data will be processed by the Personal Data Controller for the duration of the Ordering Party’s Account, unless the Online Store User resigns from it earlier. However, resignation from the Ordering Party’s Account does not lead to the deletion of data from the database. The personal data controller will continue to store the User’s data in order to defend against any claims related to the operation of the Ordering Party Account, in particular for the purpose of demonstrating the User’s consent to registration, which constitutes a legitimate interest of the personal data controller referred to in Article 6(1)(f) of the GDPR. lit. f) of the GDPR Regulation. The User may rectify their data at any time. The User also has the right to transfer data referred to in Article 20 of the GDPR Regulation;
Posting opinions about Goods – By completing the form on the Goods Page and providing their email address, Users may send the Administrator their opinion about the Goods, which, after approval by the Administrator, will be posted on the Goods Page. Providing data is voluntary, but necessary in order to send and post an opinion about the Goods. The data provided in connection with sending an opinion about the Goods is used for the purpose of posting the opinion on the Goods Page in accordance with the User’s request, and the legal basis for its processing is Article 6(1)(b) of the GDPR. The data will be processed by the Personal Data Controller for the period of posting the opinion on the Product Page, however, the Personal Data Controller will continue to store the User’s data in order to defend against possible claims related to the posted opinion, which constitutes a legitimate interest of the Personal Data Controller referred to in Article 6(1)(f) of the GDPR. The User may rectify their data at any time. The User also has the right to data portability referred to in Article 20 of the GDPR.
Newsletter – An Online Store User who wishes to subscribe to the newsletter in order to receive commercial information from the Personal Data Controller by e-mail must provide their e-mail address via the newsletter subscription form or tick the appropriate check box with consent when placing an Order. Providing this data is voluntary, but necessary to subscribe to the newsletter. The data provided when subscribing to the newsletter is used to send the newsletter to the User, and the legal basis for its processing is the consent given by the User when subscribing to the newsletter (in accordance with Article 6(1)(a) of the GDPR). The data will be processed by the Personal Data Controller for the duration of the newsletter, unless the Online Shop User unsubscribes from it earlier. However, unsubscribing from the newsletter does not lead to the deletion of data from the database. The personal data controller will continue to store the User’s data in the mailing system in order to defend against possible claims related to the sending of the newsletter, in particular for the purpose of demonstrating the User’s consent to receive the newsletter, which constitutes a legitimate interest of the personal data controller referred to in Article 6(1)(f) of the GDPR. lit. f) GDPR Regulations. The user may correct their data stored in the newsletter database at any time. The user also has the right to transfer data, referred to in Article 20 of the GDPR Regulation;
Contact between the Online Store User and the Personal Data Controller – when contacting the Controller via e-mail, telephone or the chat function available in the Online Store, the User provides the Controller with their name and e-mail address as the sender’s address, and may also provide their first and last name and contact telephone number. Providing this data is voluntary, but necessary for the Personal Data Controller to contact the Online Store User. In this case, the User’s data is processed for the purpose of contacting the personal data Administrator, and the basis for processing is Article 6(1)(a) of the GDPR, i.e. the consent of the Online Store User resulting from initiating contact. The legal basis for processing after the end of the contact is a legitimate purpose in the form of archiving correspondence for the purpose of demonstrating its course in the future (Article 6(1)(f) of the GDPR). The content of the correspondence may be archived, but the Personal Data Controller is not able to clearly determine when the correspondence will be deleted. The Online Store user has the right to request the history of correspondence with the Personal Data Controller (if it has been archived), as well as to request its deletion, unless its archiving is justified by the overriding interest of the Personal Data Controller. The Online Store user has the right to request a history of correspondence with the Personal Data Controller (if it has been archived), as well as to request its removal, unless its archiving is justified due to the overriding interest of the Personal Data Controller, e.g. defence against potential claims from the Online Store User.
The personal data controller may also use the personal data of the Online Store User for the purpose of fulfilling other obligations incumbent on the personal data controller, e.g. to pursue claims arising from Sales Agreements concluded via the Online Store, pursuant to Article 6(1)(f) and Article 9(2)(h) of the GDPR Regulation – for the limitation periods for claims specified in the provisions of law.
The personal data controller informs that the Online Store User has, at any time, the right to transfer data, the right to access personal data and the possibility to correct it, to object to the processing of data, and the consent given for the processing of data may be withdrawn by the User at any time. Withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal. The personal data controller may refuse to delete the user’s personal data if there are grounds for doing so under the law. The user also has the right to lodge a complaint regarding the processing of personal data with the President of the Personal Data Protection Office. The rules relating to the exercise of these rights are described in detail in Articles 16-21 of the GDPR. The rights of the Online Store User indicated in this section are not absolute and will not apply to all processing of the User’s personal data.
The personal data controller hereby also informs that it never transfers, sell or lend the collected personal data of Online Store Users to third parties other than those indicated in the Online Store Regulations, unless with the express consent or at the request of the User, or at the request of authorities entitled by law in connection with ongoing proceedings (e.g. law enforcement authorities).
The personal data administrator processes personal data provided by the Online Store User in a manner consistent with the scope of the consent granted by the User and the requirements of the law, including the provisions of the GDPR Regulation, in particular, it protects the personal data of Online Store Users against disclosure to unauthorised persons, loss or damage, and also guarantees the confidentiality of all personal data provided to it.
The recipients of personal data of Users of the online store to whom the Personal Data Controller may transfer User data are subcontractors of the Personal Data Controller, i.e. entities whose services the Data Controller uses in the processing of data and the provision of services to the User, e.g. a courier company – for the purpose of shipping Goods to the User, a bank, an entity operating an electronic payment system – for the purpose of processing payments for Orders, a company providing website hosting – for the purpose of storing personal data on a server, including a mailbox server, other entities which, when providing technical and programming support services for the website to the Data Controller, may potentially gain access to the personal data of the Online Store User. All entities entrusted by the Data Controller with the processing of personal data guarantee the application of appropriate measures for the protection and security of personal data required by law.
The website www.family-decor.pl also contains links to other websites not administered by the Personal Data Administrator, therefore the Administrator cannot be held responsible for the content of these websites or for the level of privacy protection implemented by the administrators of these websites. The personal data administrator also informs that this Policy applies only to the Online Shop and that after switching to other websites, it is recommended that the User familiarise themselves with the privacy policy applicable to a given website before providing their personal data there. By deciding to switch to such websites and visit them, the User does so at their own responsibility.
The online shop uses the Google Analytics plugin – a tracking code that indicates the age, gender, location of visitors to the website and traffic on the online shop’s website. The data obtained in this way is used for statistical purposes only. Personal data obtained in this way is stored for a period of 36 months. You can block the Google Analytics JavaScript code at any time by visiting the link: https://tools.google.com/dlpage/gaoptout and following the tips and instructions provided there.
The online shop uses cookies, which are used to identify the browser when using the website, so that it knows which page to display. Cookies do not contain any personal data. When you visit the online shop, certain information may be stored on your computer in the form of a cookie. Detailed and up-to-date information on this subject can be found directly on the manufacturer’s website http://www.google.pl/intl/pl/policies/technologies/types/.
Cookies are small files consisting of a string of letters and characters, saved on your computer by a web server when you visit a given page of the Online Shop. Cookies are used by the Online Shop solely for the purpose of better adapting the website to your individual preferences. In addition, cookies used in the Online Shop may serve the following purposes:
ensuring the proper functioning of the Online Shop – cookies enable access to certain parts of the website, e.g. those secured by a login system;
improving the performance and optimisation of the Online Shop – cookies enable the reading of information about how Users navigate the Online Shop, thus helping to improve it:
Targeting informational and promotional content – cookies are used to automatically tailor the content of the Online Shop to the User’s needs;
Improving the functionality of the Online Shop – cookies enable the storage of information provided by the User, e.g. login details;
In order to prevent spam from being sent.
The information collected and generated by cookies in the Online Shop does not allow for the personalisation and identification of the User, and as a result of their use, no personal data of the Online Shop User is stored.
The cookies used in the Online Shop are secure and do not have a harmful effect on the User’s computer. The User may change the way cookies are used by their browser, including blocking or deleting those that come from the Online Shop. Most web browsers allow you to delete cookies from your computer’s hard drive, block all cookies sent to you, or set a warning before such files are saved to your hard drive. To do this, please refer to the user manual or help topics for your web browser. The process of controlling and deleting cookies may vary depending on the browser you use. Restricting the use of cookies may affect some of the features available in the Online Store.
The personal data administrator is entitled to amend this Policy for important reasons (e.g. changes in legal regulations, changes in the rules of operation of the Online Store). In the event of changes, the User will be notified at least 14 days before the changes come into force – relevant information about changes to the Policy will be posted in the Online Store, and if the personal data controller also has the User’s email address or the User has registered an Ordering Party Account, such User will receive information about changes to the Policy by email.
If the amended Policy is not accepted, the Online Shop User has the right to terminate the Policy and thus refuse to continue providing their personal data.
The User is requested to immediately notify the Personal Data Administrator of any violations of security rules related to the use of the Online Store that they have identified. In the event of any questions, comments, requests or suggestions regarding this Policy, requests for access to information about the User, information about the data held by the Personal Data Administrator about the Online Store User and the purposes for which it is processed, the Online Store User is asked to contact the Personal Data Administrator. All data is available in the Contact tab in the Online Store.